TIPS AND TRICKS:
Advise ko lang sa mga job seekers and newly grads out there na i take advantage nyo ang BPO or Bussiness Process Outsoursing. All you need is a "good" conversational English. Wag kau mag apply sa mga agency. Pang dodong at inday lang yan! kakaltasan ka pa sa sahod mong minimum!
.
Initial Interview:
Wag kang kabahan. Look straight into the eyes of the interviewer. Answer directly wag paikut-ikot. Don't say negative things, always positive. Avoid talking too much, Focus with the basics, Begin with your name, nickname, where you live, etc. Of course you need to say it with confidence and good grammar. Talk like about 2-3 min. Be ready when the interviewer asks you based on what you said like for example:
Applicant: I just came from a vacation. (add casual conversations like this one)
Interviewer: How was it?
Applicant: I't was great! We spent the whole night drinking.(or you can invent your own).
Keep in mind that the initial interview is a critical part of the process. It's do or die.
Additional tips:
Kung hopper ka wag ka na lang mag declare ng previous work mo. Sabihin mu 1st time ka nag work but be ready for the questions: (Note: Sample lang eto, bahala na kau mag iba).
Q:Why did you choose to work in a call center?
Suggested answer: Personally for me, I wanted to try something new as well as meet new friends. I also see this as an opportunity to put my skills to good use.
Q:What skills? (If the interviewer asks)
Suggestd answer: Those skills are my ability to multitask, my computer knowledge (if you're applying for TSR) and my ability to speak conversational english (make sure you really do have this skill).
Q:Why should we f**cking hire you?
Suggested answer: You should hire me because I believe I have the skills and abilities that your company is looking for considering I have no experience yet in the call canter industry.
Q:What skills? (See answer above)
Exams:
Multiple choice exam - Kaya nyo nato. Basic English, Math and Logical thinking. Kung bagsak ka dito bobo ka hehe joke. Kung bobo ka nga o kaya napurol utak mo kakatambay lang, review your basic geometry,algebra and english grammar book.
Typing exam - it really depends on the center. Merong 30,35, or 25 wpm (words per minute). Pag addict ka naman sa computer wala lang eto.
Listening exam - Pag bagsak ka dito bingi ko o kaya kulang ka sa focus. May nakikita akong bumabagsak pa din dito.
After you have passed all these wagg muna kayo mag celebrate dahil hindi pa tapos !.
Behavioral interview (again it depends on the CC kung meron nito):
Answer with confidence. Pag tinanong - Why did you resign from your previous company? Don't say negative things about your boss, colleagues or the management. Say that you did it for personal reasons like: you want to look for more opportunities like career growth (sawa kana mag agent).
Another example:
Q: How do you see yourself 2-5 years from now? (Remember to be positive..
)
Suggested Answer: I see myself as a team leader who will lead this company to it's full potential. (Again the rest it's up to you).
Q: How long do you plan to stay with the company? (Be careful of your answer here.., tinitignan lang ung staying power nyo if ever ma hire kayo).
Suggested answer: I plan to stay as long as the account that I will be assigned with will not be dissolved.
Q: What are your weaknesses? (Medyo mahirap lusutan eto, Minsan may bumabagsak dahil lang sa question na eto.) The trick to answering this is to say first a certain weakness you have and back it up on how you coped with it like for example:
My weakness is I tend to talk too fast when I am excited about something that is work related. I have taken steps to slow it down by forcing myself to think before I speak. (Just improvise this answer or you can make your own based on the format = say the weakness >>>> then back it up with how you prevented it from happening again
Advise ko lang sa mga job seekers and newly grads out there na i take advantage nyo ang BPO or Bussiness Process Outsoursing. All you need is a "good" conversational English. Wag kau mag apply sa mga agency. Pang dodong at inday lang yan! kakaltasan ka pa sa sahod mong minimum!
.Initial Interview:
Wag kang kabahan. Look straight into the eyes of the interviewer. Answer directly wag paikut-ikot. Don't say negative things, always positive. Avoid talking too much, Focus with the basics, Begin with your name, nickname, where you live, etc. Of course you need to say it with confidence and good grammar. Talk like about 2-3 min. Be ready when the interviewer asks you based on what you said like for example:
Applicant: I just came from a vacation. (add casual conversations like this one)
Interviewer: How was it?
Applicant: I't was great! We spent the whole night drinking.(or you can invent your own).
Keep in mind that the initial interview is a critical part of the process. It's do or die.
Additional tips:
Kung hopper ka wag ka na lang mag declare ng previous work mo. Sabihin mu 1st time ka nag work but be ready for the questions: (Note: Sample lang eto, bahala na kau mag iba).
Q:Why did you choose to work in a call center?
Suggested answer: Personally for me, I wanted to try something new as well as meet new friends. I also see this as an opportunity to put my skills to good use.
Q:What skills? (If the interviewer asks)
Suggestd answer: Those skills are my ability to multitask, my computer knowledge (if you're applying for TSR) and my ability to speak conversational english (make sure you really do have this skill).
Q:Why should we f**cking hire you?
Suggested answer: You should hire me because I believe I have the skills and abilities that your company is looking for considering I have no experience yet in the call canter industry.
Q:What skills? (See answer above)
Exams:
Multiple choice exam - Kaya nyo nato. Basic English, Math and Logical thinking. Kung bagsak ka dito bobo ka hehe joke. Kung bobo ka nga o kaya napurol utak mo kakatambay lang, review your basic geometry,algebra and english grammar book.
Typing exam - it really depends on the center. Merong 30,35, or 25 wpm (words per minute). Pag addict ka naman sa computer wala lang eto.
Listening exam - Pag bagsak ka dito bingi ko o kaya kulang ka sa focus. May nakikita akong bumabagsak pa din dito.
After you have passed all these wagg muna kayo mag celebrate dahil hindi pa tapos !
.Behavioral interview (again it depends on the CC kung meron nito):
Answer with confidence. Pag tinanong - Why did you resign from your previous company? Don't say negative things about your boss, colleagues or the management. Say that you did it for personal reasons like: you want to look for more opportunities like career growth (sawa kana mag agent).
Another example:
Q: How do you see yourself 2-5 years from now? (Remember to be positive..
)Suggested Answer: I see myself as a team leader who will lead this company to it's full potential. (Again the rest it's up to you).
Q: How long do you plan to stay with the company? (Be careful of your answer here.., tinitignan lang ung staying power nyo if ever ma hire kayo).
Suggested answer: I plan to stay as long as the account that I will be assigned with will not be dissolved.
Q: What are your weaknesses? (Medyo mahirap lusutan eto, Minsan may bumabagsak dahil lang sa question na eto.) The trick to answering this is to say first a certain weakness you have and back it up on how you coped with it like for example:
My weakness is I tend to talk too fast when I am excited about something that is work related. I have taken steps to slow it down by forcing myself to think before I speak. (Just improvise this answer or you can make your own based on the format = say the weakness >>>> then back it up with how you prevented it from happening again
